Refund Policy

At Perfect Insulations, we take pride in delivering high-quality insulation products. If you’re not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refund

Refunds are offered under the following conditions:

• The item received is damaged, defective, or incorrect.

• The return request is made within 7 days of delivery.

• The product is unused, in its original packaging, and in resalable condition.

• A valid proof of purchase (invoice/order ID) is provided.

2. Non-Refundable Items

• Customized or made-to-order products

• Products used, tampered with, or damaged due to mishandling

• Items returned after the 7-day period

• Shipping charges (unless the error was ours)

3. Refund Process

• To initiate a refund, contact us at perfectfoldings@gmail.com with your order number and reason for return.

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original payment method within 5–7 business days.

4. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

• First, check your bank or credit card statement.

• Then contact your payment provider (some may take extra processing time).

• If you still have not received your refund, contact us directly.

5. Contact Us

For any refund-related queries, please reach out to:

📧 Email: perfectfoldings@gmail.com
📞 Phone: +91-9845001203
🏢 Address: 133, 10th A Main Road, 3rd Stage, Rajajinagar, Bengaluru-560010, Karnataka, India