Return Policy
At Perfect Insulations, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, you may return the product under the conditions outlined below.
1. Return Eligibility
Products are eligible for return if:
The item delivered is damaged, defective, or incorrect
The return request is initiated within 7 days of receiving the product
The product is unused, in its original packaging, and in sellable condition
A valid proof of purchase is provided (order ID or invoice)
2. Non-Returnable Items
The following items are not eligible for return:
Customized or made-to-order products
Products that have been used, damaged, or altered
Items returned after 7 days from delivery
Items without original packaging or missing parts
3. How to Initiate a Return
To request a return:
Email us at perfectfoldings@gmail.com or call +91-9845001203
Provide your order number, reason for return, and photos (if applicable)
Our support team will confirm the return eligibility and provide further instructions
4. Return Shipping
If the return is due to our error (wrong item/damaged product), we will arrange return shipping at no cost to you.
For all other returns, you are responsible for return shipping costs.
5. Refunds After Return
Once we receive and inspect the returned product, a refund (if applicable) will be issued within 5–7 business days.
Refunds will be credited to the original payment method.
6. Exchanges
We currently do not offer direct exchanges. If you wish to replace an item, please initiate a return and place a new order.
7. Contact Us
For any questions or help with returns, contact us:
📧 Email: perfectfoldings@gmail.com
📞 Phone: +91-9845001203
🏢 Address: 133, 10th A Main Road, 3rd Stage, Rajajinagar, Bengaluru-560010, Karnataka, India